Bringing Support Together
Into One Accessible Platform

Help users discover local and national support services through a single, easy-to-use map.

For those seeking help, finding the right service can all too often feel like searching for a needle in a haystack. Innate Needs helps reduce those barriers by bringing support services together into a single accessible platform.

As the largest platform of its kind, Innate Needs gives organisations the tools to confidently direct individuals towards the help they need, when they need it most.

Extend the Support You’re Able to Offer

Help individuals access the right support, even when it sits outside your own organisation.

An individual’s support needs will rarely be limited to the service you provide. People will walk through your door needing help that falls outside your immediate expertise, and in those moments, you need to be able to confidently direct them towards the right support.

You can use Innate Needs in a number of ways:

Direct service users to the Innate Needs website as a wider support resource.

Distribute bespoke URLs tailored to your organisation, helping users access all of the support services you provide in one place.

Embed the Innate Needs map directly into your own website, with the option to display either the full support map or a tailored version showing only your own services and locations.

Designed to Reduce Outdated Information

By monitoring official websites for updates, Innate AI helps keep support listings accurate with minimal ongoing input required.

Outdated information can be one of the biggest barriers people face when they try to access support. Whether it's a change to addresses, opening times, contact details or referral eligibility, users need to be able to trust the information they find.

Using AI technology, Innate Needs monitors your service information directly from official sources and automatically reflects relevant updates across the platform. This helps reduce incorrect signposting and gives users greater confidence that the support information they are accessing is accurate and up to date.

You can find out more about how we keep your listing accurate by clicking here

Data Source

Monitored by Innate AI

Information accurate as of 07/06/2026

Healthcare

at REST Thetford Riverside Walk

Advice, Mental Health Support

REST Thetford, 16 Riverside Walk, Thetford, Norfolk, IP24 2BG

Get directions

Open nowCloses at 15:30

Referral required

Accessible for Organisations and Users Alike

Our partnerships with local authorities will help to support long-term access to the platform across communities.

Users should not have to pay to find the support they need, and many organisations do not have the time, resources, or infrastructure required to deliver and maintain a platform such as Innate Needs independently.

For that reason, we will work alongside local authorities to help ensure Innate Needs remains accessible to the individuals, organisations, and communities that rely on it.