

Innate Needs enables councils to create a more connected, accessible and coordinated local welfare ecosystem.
By bringing support services into one shared platform, we turn fragmented provision into clear, easy-to-navigate routes to support across your area.
17,000 services are already mapped on Innate Needs, providing a strong foundation for people trying to find the right help.
However, councils hold deeper local knowledge through internal records, commissioned services, community schemes and partner networks.
By bringing that information into Innate Needs, we create a complete support map for your community and make local provision easy to find, understand and navigate.
All of the support available within Norwich City Council's district - in one place.
You can explore different types of help, including food support, advice services, healthcare, community groups and more, by using the filters above.
Listings are gathered by publicly available sources and updated regularly to keep information accurate.
If you are a representative of Norwich City Council, and would like to discuss partnering with Innate Needs, please get in touch.
By funding Innate Needs and sharing your local data, councils can help:
Under the Crisis and Resilience Fund, councils are being asked to strengthen community coordination, improve referral pathways and make resilience services easier for residents to access.
The areas outlined above directly support those aims. By bringing services together and incorporating council data into a shared national structure, Innate Needs helps create clearer routes into support while encouraging greater consistency and standardisation across the wider support landscape.
We work with councils through a simple funding model based on resident population size. This helps ensure Innate Needs remains scalable for different local authority areas, while supporting long-term access to shared community coordination infrastructure.
Councils can use the search tool below to find their local authority, view the relevant price band and contact us to discuss the next steps.
Once you have found your council and reviewed the relevant funding band, the next step is to start a conversation with our team.
We can talk through your local support landscape, understand the services already operating across your area, and explore how Innate Needs can integrate your data to improve access to support for residents.
This discussion is the first step toward integrating your council's unique local data to help fill service gaps and create a complete support map.
To get started, simply send us your details and a member of our team will be in touch.